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What is a Phishing Scam?
Phishing Scams are Emails or Text messages that try to trick you into giving your personal information. Phishing emails and text messages may look like they’re from a company you know or trust.
How to Recognize Phishing
Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. They may
- say they’ve noticed some suspicious activity or log-in attempts
- claim there’s a problem with your account or your payment information
- say you must confirm some personal information
- include a fake invoice
- want you to click on a link to make a payment
- say you’re eligible to register for a government refund
- offer a coupon for free stuff
How to Protect Yourself From Phishing Attacks
Here are four steps you can take to protect yourself from phishing attacks.
1. Protect your computer by using security software. Set the software to update automatically so it can deal with any new security threats.
2. Protect your mobile phone by setting software to update automatically. These updates could give you critical protection against security threats.
3. Protect your accounts by using multi-factor authentication. Some accounts offer extra security by requiring two or more credentials to log in to your account. This is called multi-factor authentication. The additional credentials you need to log in to your account fall into two categories:
- Something you have — like a passcode you get via text message or an authentication app.
- Something you are — like a scan of your fingerprint, your retina, or your face.
Multi-factor authentication makes it harder for scammers to log in to your accounts if they do get your username and password.
4. Protect your data by backing it up.
What to Do If You Responded to a Phishing Email
If you think a scammer has your information, like your Social Security, credit card, or bank account number, go to IdentityTheft.gov. There you’ll see the specific steps to take based on the information that you lost.
Want to learn more about Phishing and how to defend against them? Go to ConsumerFTC.Gov.